New Patient Registration

 

Register with Lister House Surgery as a new patient

How to register

We welcome new patients who live within our practice boundary area to register with us. Patients who live outside of our practice boundary with a Derbyshire (DE) postcode are also able to register, but may be ineligible for certain services such as home visits or certain Derby city programmes and services.

Please register at the site closest to where you live, you will still be able to use services across all 4 Lister House sites regardless of which site you choose to register at. We ask that you register at the site closest to you to avoid issues with eligibility for accessing other external health services in the city. Please ensure that the information provided is accurate. If we identify a problem with your application or require additional information, the registration team will contact you to discuss this.

Anyone in England can register with a GP surgery. Registering at a GP practice is free of charge. You do not need proof of address or immigration status, ID or an NHS number. If you’re homeless, you can give a temporary address, such as a friend’s address, a day centre or the GP surgery address. You will need to present proof of identity if you ask for online access to medical records.

Check that you live within the boundary area

To access our registration process, first check that you are in our catchment area. If you have any questions about your eligibility to join this surgery please contact us.

Temporary services

If you are ill while away from home or if you are not registered with a Doctor but need to see one, you can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.

To register as a temporary patient simply contact the practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.

See further information on Temporary Registration

What if I live outside the practice area?

If you live or move outside of the practice area you are welcome to register or remain registered with Lister House Surgery (as long as you remain in a DE post code).

However, you will be considered an out of area patient and will not be eligible for certain services such as home visits or other Derby City services and programmes.

You should consider your health needs and whether it  in your best interests or practical for you to be registered at Lister House Surgery. If your health needs change and you require more input from the health services, you may consider registering with a more local practice.

You can find out which GPs you can register with on the NHS website.

Your named GP

All Patients registered with the surgery will have been allocated a named accountable GP who will be responsible for your overall care. However, you can book appointments with any of the GPs at the surgery. If you have a preference to which GP you are allocated, the practice will make reasonable efforts to accommodate your requests. If you wish to know which GP has been allocated to you, please ask reception at your next visit.

Frequently asked questions

What are the acceptable examples of photo ID and proof of address?

Acceptable photo ID

  • Current passport or identity card
  • Resident permit issued by Home office
  • Current UK photocard driving licence
  • HM Forces identity card
  • Police photographic ID card
  • University or college photo smartcard
  • NHS smart card

Acceptable proof of address

  • Recent utility bill (within 3 months of the current date)
  • Local authority tax bill ( valid for current year)
  • Bank or building society statement ( within 3 months of a current date)
  • Current tenancy agreement
  • Court order (within 12 months of the current date)
  • UCAS letter (within 12 months of the current date)

Are my details secure?

We use industry-standard methods to encode your data when it is sent to us from the website, to make sending your data as secure as possible.

How do I register with a GP surgery using a paper registration form?

Visit the NHS website to download a paper copy of the registration form